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Smart Start A La Carte

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Posted on 23rd August 2010 by Jade Handy in Smart Start A La Carte

Welcome to Smart Start À La Carte. This is your à la carte path to linguistic excellence. Each edition includes an impressive array of ways to make an impression. Some are simple specific spoon-fed examples that you can slide into your daily dialog. Some are a description or definition of a pattern, concept or category of persuasive communication with an example, of course.

Goofy | I don’t know of a top sales person that doesn’t have a great sense of humor.  Mainly, I think, because I would avoid them to begin with.  A sense of humor comes in real Handy.  Especially, when laughing off rejection.  In How to Get Common Ground, I talk about one easy way into humor.  And, it’s the same thing that Keith Cronin calls the language of the cinema

Basically, him and I put out the idea of quoting movies.  Particularly funny ones, at that.  We both basically invented doing this.  How funny is that?

But, seriously, folks, there is a saying that if you can make a girl laugh, you can get her to do just about anything.  The same is true for persuasion, influence and their application…sales. 

If you can make a girl laugh, you can get her to do just about anything.

Now, I’m not going to go into the specifics of the exceptions to this rule, you get the point.

If you aren’t funny, and most of you aren’t, then you’re screwed, basically.  But, you can still become more funny than you already are.  For some of you, this is as simple as staying silent during moments you’d normally say something and immediately afterward notice you lost them.  Lost in translation, I guess.

For those of us capable of learning, pick up Comedy Writing Secrets, The Comedy Bible, and any book in the comedy writing section of Amazon.com.

If all else fails and you can’t become well-read, watch a bunch of movies and become well-watched.

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And, now for a 2nd helping. Open wide.

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Greek Figure of Speech | paraprosdokian:  I’m about to let you in on the biggest secret I have…not.  Why would I do that?  I don’t know either.  Get a clue. 

Groucho Marx was pretty good at this pattern…according to Wikipedia, anyway.

  • “She got her good looks from her father, he’s a plastic surgeon.” — Groucho Marx
  • “I’ve had a perfectly wonderful evening, but this wasn’t it.” — Groucho Marx
  • “One morning I shot an elephant in my pajamas. How he got in my pajamas I’ll never know.” — Groucho Marx
  • “Outside of a dog, a book is man’s best friend. Inside of a dog, it’s too dark to read.” — Groucho Marx
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    For More examples and the definition, read Grace O’Connell’s Paraprosdokian and Graden Path Sentences or Michael Hacker’s Paraprosdokian.  If you still don’t get it, read Heather Hollick’s Shoeless Paraprosdokian.

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    Not exactly biased source of quotes:

  • “It’s too bad that whole families have to be torn apart by something as simple as wild dogs.” — Jack Handey
  • “Before you criticize someone, you should walk a mile in their shoes, that way when you criticize them, you’re a mile away and you have their shoes.” — Jack Handey
  • “I can picture in my mind a world without war, a world without hate. And I can picture us attacking that world, because they’d never expect it.” — Jack Handey
  • “On the other hand, we have different fingers.” — Jack Handey
  • “The face of a child can say it all, especially the mouth part of the face.” — Jack Handey
  • “Whenever you read a good book, it’s like the author is right there in the room talking to you, which is why I don’t like to read good books.” — Jack Handey
  • “Somebody told me how frightening it was how much topsoil we are losing each year, but I told that story around the campfire and nobody got scared.” — Jack Handey
  • “Broken promises don’t upset me. I just think, why did they believe me?” — Jack Handey
  • “I believe in making the world safe for our children, but not our children’s children, because I don’t think children should be having sex.” — Jack Handey
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    Here’s how to keep us separate.  It’s Deep Thoughts by Jack Handey.  It’s shallow thoughts by Jade Handy.  -Jade Handy

    Photo Credit:   By margolove Margo Conner on Flickr

    Smart Start A La Carte

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    Posted on 16th August 2010 by Jade Handy in Smart Start A La Carte

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    Welcome to Smart Start À La Carte.  This is your à la carte path to linguistic excellence.  Each edition includes delicious nutritious ways to make an impression.  Some are simple specific spoon-fed examples that you can slide into your daily dialog. Some are a description or definition of a pattern, concept or category of persuasive communication with an example, of course.

    Subordinate Clauses of Time/Presupposition  |  “Before”:  I was just thinking, when I woke up, that before I wrote this post, I should flip through my Google Reader and get that that out of the way since I do that for a finite period of time (15 min.) vs. writing a post, which is not a set period of time.

    You are reading how far I got with that.  But, before I bash myself entirely, I will say that I often use “before” when setting an appointment, e.g. “Before you make a decision, let’s get together and compare apples to apples…”

    I use “before” when presenting, e.g. “…when before this came out, it was like pulling teeth just to get your customers in the door, now, with this widget, they’ll be lining up at the door like Black Friday at Wal-Mart!”  and “Before you decide to buy it, let’s take a closer look at how it fits your needs and actually gets you excited about using it.”

    And, of course, use “before” when assuming the sale, e.g. “Before you put pen to paper, let’s just reconfirm that this is the right thing for you so that you’ll have made the right decision and 3 years from now when your business will have doubled, you’ll think back and remember this moment as the start of it all.” and “Before I leave today with the paperwork in hand, I just want to…”  You get the picture.

    Some people say, “I could never say that.”  But, before you jump to conclusions.  Your business’ conclusion.  Let me just say that your customers are thinking about the steps they need to take and the things they need to do, before making a decision.  So, you better pace yourself into the picture.  “Pace” intended.

    So, next time, before you think you don’t need to place yourself in the customers mind while they’re making the decision, just remember, they’ll be doing this naturally, with or without you. 

    Then use it,… before your competition does!

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    Before I refuse to take your questions, I have an opening statement.  -Ronald Reagan  #presupposition  #humor

    I am the greatest, I said that even before I knew I was.   -Muhammad Ali

    Photo Credit:   By cdw9 Chrissy Wainwright on Flickr

    Smart Start A La Carte

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    Posted on 1st August 2010 by Jade Handy in Smart Start A La Carte

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    Welcome to Smart Start À La Carte. This is your à la carte path to linguistic excellence. Each edition includes an impressive array of ways to make an impression. Some are simple specific spoon-fed examples that you can slide into your daily dialog. Some are a description or definition of a pattern, concept or category of persuasive communication with an example, of course.

    Love | What’s love got to do, got to do with it? I digress.  You’re going to love this Smart Start à la Carte.  Heck, maybe you already do!

    One of my favorite uses is, “I love you man, but you can’t have my Bud Light,” but, wow!, that’s so old it doesn’t even bring up a Google Blog search result!  Crazy.  I know!  But, what do you think it got bros like myself and my crew doing?  That’s right, repeating it and having fun with it until…

    So, you see, we use this for many reasons aside from putting a ring on it.  Marketing uses it.  Do you really ever “love” a product?

    It’s very persuasive.  If someone loves me or what I do, I will surely love them for it.  That’s the reciprocation part of persuasion.

    Vice versa, if you tell someone you love them or love what they do for you, chances are they’ll love you back.  It’s just human nature.

    So, the question becomes, how do you fall in love with those you wish to persuade, influence or control?  See above.

    How do you get others to fall in love with you or what you do?  See above.

    If you haven’t gotten it by now, man, show the love, damn it, show the love!  If you don’t, you’ll be just saying it and that’s just plain…common.

    Business-context example?  “You’re going to love this Smart Start à la Carte.  Heck, maybe you already do!”

    I love it when you read my blog, BTW.  See how I did that?  I love you, you love me…(insert Barney voice)

    And, now for a 2nd helping.  Open wide.

    Greek Figure of Amplification | hyperbole: Hyperbole, puffery, puffery, hyperbole.  What’s the difference?  Either way, it’s the by far the best persuasive element of communication.

    Poets have a poets’ license.  Sales people have a puffery license. Plastic surgeons have…a gosh darn medical review board.

    Who doesn’t engage in hyperbole, huh?  That was a pun, BTW.  I’d say everyone.  Some think it was 1/3 of Huffington Post’s success.

    Examples I use?  Check up top.  “Each edition includes an impressive array of ways to make an impression.”

    Examples I hear other people use.  “This is the best product on the market.”  “You’re going to love this widget.”  “My opponent is an extreme right wing/left wing activist.”

    When you’re building a kick-ass case for something, always review your plan for inserting hyperbole.  Why?  ‘Cause it damn well works, that’s why!  Plus, Mom, everyone is doing it (insert whiny tonality.)

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    Somewhat random quote:

    John Winger: Chicks dig me, because I rarely wear underwear and when I do it’s usually something unusual.  -Bill Murray in Stripes

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    Need More Hyperbole?  Like another hole in your head, probably.  But, here’s some more, anyway.  That is, if you’re not too busy doing ten million other things right now.

    Photo Credit:  Ahmed Rabea on Flickr

    Smart Start A La Carte

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    Posted on 26th July 2010 by Jade Handy in Smart Start A La Carte

    Welcome to Smart Start À La Carte. This is your à la carte path to linguistic excellence. Each edition includes an impressive array of ways to make an impression. Some are simple specific spoon-fed examples that you can slide into your daily dialog. Some are a description or definition of a pattern, concept or category of persuasive communication with an example, of course.

    We | There are posts out there, whole blogs, actually, that will explain the togetherness and “community” of the word.

    Here, we are going to talk about when it switches to something else.  And it’s usually to ”you.”

    Here, let me explain.  Recently, my wife partner (vs. my wife or life partner) said, “We need to take this downstairs.  When can you get that done?”  Ever felt like the other shoe is dropping?

    The easiest way to internalize this pattern is to notice when someone’s language switches from “we” to “you” and you end up doing the work.  Then, use that exact same wording with someone else.

    For example, “John, we are considering taking on the Johnson project.  Can you handle this with your current schedule?”  Then, when you get home that night, try “Honey, we really need to do something about the garbage, can you do this.”  You’ll get a response.  Learn from it.  Then, learn how to soften it and do it in a way that doesn’t feel manipulative to you and those around you.

    And, now for a 2nd helping. Open wide.

    Greek Figure of Repetition | antistasis: Hypertrope.com will explain how antistasis and hyperlinks make love, but we’re not going to go into that with this post.

    Let’s start by learning how to use this pattern, visually.  See these two logos below?  Read the text.

    The first “it” refers to LoJack.

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    Now read the second one.

    The second “it” refers your stolen devices that LoJack can help you recover.

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    Another example? ”While you’re working on your cereal, I’m already working on getting you more customers.”

    Is this black and white enough for you?

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    Dasani – The water that makes your mouth water.

    Photo Credit:  Caro Wallis on Flickr

    Smart Start A La Carte

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    Posted on 19th July 2010 by Jade Handy in Smart Start A La Carte

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    Welcome to Smart Start À La Carte.  This is your à la carte path to linguistic excellence.  Each edition includes an impressive array of ways to make an impression.  Some are simple specific spoon-fed examples that you can slide into your daily dialog.  Some are a description or definition of a pattern, concept or category of persuasive communication with an example, of course. 

    “Delicious Rich Chocolate” “Warm Red Colors” “Soft Sumptuous Feel” “Cool Jazzy Sound”   |  Obvious enough for you?  You never knew adjectives could be so sexy.  Wants more, they sell.  

    Ever seen Home Shopping Network?  QVC?  ShopNBC?  Rachael Ray? (Yes.  Rachael Ray.)  Watch them for an hour and you’ll soon discover why they’re so popular and sell a ton on TV. 

    Why watch them even though I just gave you the why?  Because you’ll soon be impressed with how easy it is to do in whatever field you’re in.  Because only then can you realize, really realize, how loaded a statement can be and still sound so natural.  

    Take paper, for example.  Georgia Pacific Premium Ink Jet & Laser Paper.  HP All-In-One Printing Paper.  You’d have thought before reading this that paper was not an excellent example.  But, if you can apply it to something as banal and dry as paper, then seriously, you can apply it to anything.  

    FYI – That was an example. 

    Can you go overboard with themYes.  But, don’t. 

    Use the perfect amount.  Too much is too much.  Keep it simple. 

    And, now for a 2nd helping.  Open wide. 

    Greek Rhetorical Device  |  onomatopeia: Snap Crackle Pop! Into your morning.  Extremely appropriate timing for this example as I look at my timepiece and notice it’s Monday morning.  

    Sound, what a wonderful way to start the day.  And, what a wonderful way to start to say, “cha-ching!” 

    e.g. What benefit do you want your customers to feel “snap” that fast? 

    Whoa!  There is even a website by the name Snap Crackle Pop.  This one is quite catty, though, hissss.  And, my Language Hacker Award even starts out with one.   

    Yep, Onomatopoeias have definitely gone mainstream. 

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    The character of a person with the adjectives that can normally use in conversation are learned. – Mark Twain 

    Let’s try that a different way. 

    A man’s character may be learned from the adjectives which he habitually uses in conversation.
    Mark Twain 

    Cliches and adjectives permeated my prose.
    Dick Schaap 

    In English we must use adjectives to distinguish the different kinds of love for which the ancients had distinct names.
    Mortimer Adler 

    To think straight, it is advisable to expect all qualities and attributes, adjectives, and so on to refer to at least two sets of interactions in time.
    Gregory Bateson 

    Photo Credit:  Artnow314 on Flickr

    Smart Start A La Carte

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    Posted on 12th July 2010 by Jade Handy in Persuasion |Smart Start A La Carte

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    Welcome to Smart Start À La Carte.  This is your à la carte path to linguistic excellence.  Each edition includes an impressive array of ways to make an impression.  Some are simple specific spoon-fed examples that you can slide into your daily dialog.  Some are a description or definition of a pattern, concept or category of persuasive communication with an example, of course.

    “When”  |  When you want a person to be in the moment you’re talking about, but only they know when that is, there’s not a more direct way linguistically to get them there.  Push yourself to build “when” into your language more often.

    Most people use “when” when they are asking a question, but the really suave use “when” when they don’t want to tell someone directly to think about something.  Why?  Resistance, that’s why.  Any time you can get someone to come to their own conclusion, they’ll be more conducive to doing it.

    e.g.  “When you want a person to be in the moment…”  Since I know the types of moments I want you to be thinking about and I don’t know when, specifically, those moments are for you, but I know you know, I use “when” to get you to go there on your own. 

    BTW, using “when,” also presupposes you have these situations, instead of asking you whether or not you have them.  Some people, not you, of course, will say “no.”  So “when” is also a great way to get a “yes” response by bypassing a possibility of “no.”  Much more direct, isn’t it.

    So, be direct in a non-direct way.

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    Greek Figure of Speech |  hypophora: Is their a better way to inoculate?  Perhaps, but that question presupposes that hypohora is in the the list of ways to inoculate.

    I doubt you consciously know this is called hypophora, anthypophora, or inoculation when you say it naturally, but it works all the same. 

    Looking back through my posts, apparently I do this quite a bit.  And, I’ll continue to, because it’s a great way to communicate conversationally, especially, when you can’t ask questions in realtime while reading my posts.

    But, hey, I’m not the only one doing this.  Whether you’re trying to argue effectively, or asking yourself, “Is losing weight wrong if I am doing it for the wrong reason?,” dealing with a difficult person/parent/student, or just wanting to control the direction of the conversation and control the frame of the conversation.

    If you’re saying to yourself, “this is good stuff,” then I say go out and use it!

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    Smart Start A La Carte

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    Posted on 5th July 2010 by Jade Handy in Let's Talk About Language |Persuasion |Selling Language |Smart Start A La Carte

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    Welcome to Smart Start À La Carte.  This is your à la carte path to linguistic excellence.  Each edition includes an impressive array of ways to make an impression.  Some will be simple specific spoon-fed examples that you can slide into your daily dialog.  Some will be a description or definition of a pattern, concept or category of persuasive communication with an example, of course.

    “Now”  |  Now what better way to create urgency linguistically.  Push yourself to build “now” into your language more often by peppering your every utterance with it. 

    e.g.  “Now, what was I saying.”  “Now when are you going to start that project?”  “Bob wants us to start that project. Now is as good a time as ever.”  ”I want it now, now, now!”

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    Latin Logical Phrase  |  argumentum a fortiori:  I use it a lot in my writing.  Search my posts (use this link) and you’ll find many examples.  Read my posts and you’ll learn them in context.  Hey, if my Mom reads them and likes them, so will you. 

    FigaroSpeech.com describes this better than anyone.  “Remember the commercial for Life Cereal, the one where the brothers experiment on picky little Mikey?  If Mikey liked it, the boys figured, anyone would.  That’s an argument a fortiori:  If something less likely is true, then something more likely will probably be true as well.”

    e.g. “…Al and Tipper Gore were separating — the “if they can’t make it, who can” ruminations…”  If that’s a true statement, we’re all in trouble!

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