Tech to Replace Talk

Not likely.

In my untitled post this week, I made the bold assertion in passing that “computers will never completely replace humans.” You can quote me on that. I did.

R.I.P. Travel Agents. Or Not. reiterated my point, though not verbatim.

…not for everyday business trips on well-known airlines to familiar cities. Those excursions are indeed simpler for me to book myself. But the next time I’m headed to an unfamiliar place where choosing the wrong hotel (or the wrong airline, or restaurant, or transportation, or part of town) can mean the difference between a memorable experience and a disaster, I’m likely to seek professional help. Sure, the Web is a terrific way to filter information, but there’s a whole lot more to filter these days, and I just don’t have the time or inclination to do it.

People as the filter. I like it. Constantly filtering information that comes into our world. Filtering for facts that make sense, communication we understand, faces we recognize, and gut reactions.

These types of things make you the Linchpin, the go-to guy, the non-bot.